Kalem Letters
LEGAL — DATA PROTECTION

Privacy Policy

Last updated: 12 June 2026

This Privacy Policy describes how Kalem Letters (“we”, “us”, “our”) collects, uses, and protects personal data when you visit and use kalem.info. We are committed to processing personal data in accordance with applicable UK and European Union data protection law, including the UK GDPR and the Data Protection Act 2018.

1. Data Controller

The data controller for this website is:

Kalem Letters
41 Lamb's Conduit Street
WC1N 3NG London
United Kingdom
[email protected]
+44 20 7183 6254

2. Data We Collect

We may collect the following categories of data:

  • Contact form submissions: name, email address, and the content of the message you send us via the contact form.
  • Usage data: anonymised data about how you interact with the site, including pages visited, approximate geographic region, browser type, and session duration. This data is collected via analytics cookies only if you have consented.
  • Technical data: IP address, browser type and version, time zone, referring URLs, and other technical data automatically collected by our hosting infrastructure for security and operational purposes.

We do not collect sensitive personal data (as defined in Article 9 of the UK GDPR).

3. Purposes and Legal Basis

Purpose Data Used Legal Basis
Responding to enquiries Name, email, message Legitimate interests
Site analytics Usage data (anonymised) Consent (cookie opt-in)
Security and infrastructure Technical data, IP address Legitimate interests
Legal compliance As required by law Legal obligation

4. Data Retention

We retain personal data only for as long as is necessary for the purposes set out in this policy:

  • Contact form submissions are retained for up to 12 months from the date of submission, after which they are securely deleted.
  • Technical and security logs are retained for up to 90 days.
  • Analytics data (if consented) is retained in anonymised form and may be held for up to 24 months.

5. Third Parties

We do not sell, rent, or trade personal data to third parties. We may share data in the following limited circumstances:

  • Hosting and infrastructure providers: Our hosting provider processes technical data as part of delivering the website. This is governed by a Data Processing Agreement.
  • Analytics providers: Where you have consented to analytics cookies, anonymised usage data may be processed by a third-party analytics provider.
  • Legal requirements: We may disclose personal data where required to do so by law or in response to a valid request from a public authority.

6. International Transfers

Where personal data is transferred outside the United Kingdom or European Economic Area, we ensure that appropriate safeguards are in place, including Standard Contractual Clauses or reliance on adequacy decisions. We will not transfer personal data to a country lacking adequate protections under applicable law.

7. Your Rights

Under applicable data protection law, you have the following rights:

Right of Access

You may request a copy of the personal data we hold about you.

Right to Rectification

You may request that inaccurate data be corrected or incomplete data be completed.

Right to Erasure

You may request that we delete your personal data, subject to applicable legal obligations.

Right to Object

You may object to processing based on legitimate interests.

Right to Restriction

You may request that we restrict processing in certain circumstances.

Right to Portability

Where processing is based on consent or contract, you may request data in a structured, machine-readable format.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, disclosure, or destruction. These include encrypted transmission over HTTPS, access controls, and routine security reviews. No transmission over the internet is entirely secure; we cannot guarantee absolute security.

9. Policy Changes

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically. Continued use of the site after changes constitutes acceptance of the revised policy.

10. Contact

For any questions about this Privacy Policy or about how we handle your personal data, please contact:

Kalem Letters — Data Enquiries
41 Lamb's Conduit Street, WC1N 3NG London, United Kingdom
[email protected]
+44 20 7183 6254